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Topic: JABB 3 won't authorise

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  1. #1

    JABB 3 won't authorise

    Hi
    I've just loaded Garritan JABB3 and registered, got my product activation key, followed all the guidelines but every time I open it up, either as standalone of in Logic 9 on my 2009 iMac it says

    Your copy of Garritan Aria Player is not activated. Etc

    so I drop on my PAK and get

    Aria Engine Activation. Garritan Jazz and Big Band 3 is now activated

    except if I leave the page or open up Logic again I get the same original message. If I do nothing it goes silent. In fact even if I drop the key on it goes silent anyway.

    I've been at this for half a day now and slowly going crazy!
    Any help gratefully received.

  2. #2

    Re: JABB 3 won't authorise

    Hi cpm15,

    This sounds like a question for support. You could try posting this in the General Discussion Forum, maybe someone will have an answer for you.

    Maybe after you activate aria etc, you need Logic to rescan for the newly activated VST.
    i don't use Logic so I'm grasping at straws probably.

    Best of luck.
    yjoh

    Music... A Joy For Life.

  3. #3

    Re: JABB 3 won't authorise

    Thanks yjoh,

    I wrote to support as well but no word back yet.

    Regards

    Cpm15

    Quote Originally Posted by yjoh View Post
    Hi cpm15,

    This sounds like a question for support. You could try posting this in the General Discussion Forum, maybe someone will have an answer for you.

    Maybe after you activate aria etc, you need Logic to rescan for the newly activated VST.
    i don't use Logic so I'm grasping at straws probably.

    Best of luck.

  4. #4

    Re: JABB 3 won't authorise

    did u get it to work? I'm having the same problem with instant orchestra

  5. #5

    Re: JABB 3 won't authorise

    Quote Originally Posted by billbentley View Post
    did u get it to work? I'm having the same problem with instant orchestra
    Yes eventually. I updated the ARIA player and the engine and after that it worked.

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