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Topic: problem with gigastudio and tascam costumer service

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  1. #1

    problem with gigastudio and tascam costumer service

    Hello,
    i am having a problem regarding gigastudio's transfer license,
    the person i sold it to can't get a new registration code at his name.

    Who has already been through this before ?

    At tascam they don't seem to know anything, don' help to solve this matter,
    don't even bother answering my e-mails.

    Thank you for your help.

  2. #2

    Re: problem with gigastudio and tascam costumer service

    Quote Originally Posted by wqa
    Hello,
    i am having a problem regarding gigastudio's transfer license,
    the person i sold it to can't get a new registration code at his name.

    Who has already been through this before ?

    At tascam they don't seem to know anything, don' help to solve this matter,
    don't even bother answering my e-mails.

    Thank you for your help.
    Call them. Did you read the EULA? If you sold an upgrade I can't seen any company allowing a transfer.

  3. #3

    Re: problem with gigastudio and tascam costumer service

    Thank you Kitekrazy ,
    there is a faq on their website with two pdf pages in order to transfer a license.

    Calling them will be expensive and my english is not that good
    but i don't know why they don't answer a simple e-mail.
    And this was some weeks ago.
    I had to rewrite them five days ago.
    I am still their costumer no ?

    Still no answer...

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