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Topic: Can't download demo updated

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  1. #1

    Can't download demo update

    It keeps stopping after 11.2MB (Windows version, using Firefox).

  2. #2

    Re: Can't download demo updated

    You're trying to download the Contest Updater?

  3. #3

    Re: Can't download demo updated

    Yep, that's the one. IE won't download it either...

  4. #4

    Re: Can't download demo updated

    Quote Originally Posted by foxc
    Yep, that's the one. IE won't download it either...
    I'm checking on this. I'll get back to you.

  5. #5

    Re: Can't download demo updated

    I just downloaded the PC update without any problems. Is that the one you were trying?

  6. #6

    Re: Can't download demo updated

    Yes, that's the one -- it stops at 11.2MB every time -- I've tried two different computers, one Windows, one Mac. But I can download the Mac version on both machines. Weird!

    This link is where I'm starting:

    http://www.notionmusic.com/win/getupdater.cfm

  7. #7

    Re: Can't download demo updated

    Yeah I went through the same process a customer would, and didn't have any problems. Try it again in an hour or two.

    If you'd like, you can visit our Tech Support page, set up an account, and send in a trouble ticket. That will ensure someone investigates this problem right away.

  8. #8

    Re: Can't download demo updated

    Did that, waiting to hear back.

    Tried again -- no luck. Stops in the 9+MB range now.

  9. #9

    Re: Can't download demo updated

    What type of connection are you using? Phone line, DSL, wireless? If the problem is not in your machine, try downloading at a time of day when you may be the only one on the server. Its been a while since I've had such a problem (never with Notion), but at one time if I had that difficulty I'd download straight onto a zip drive. I don't have a clue as to why that worked for me or if it will work for you, but just passing on past experience.

    Good luck

    Hawksong

  10. #10

    Re: Can't download demo updated

    I was able to have a friend get it. All I can figure is that my router was doing some kind of virus checking on it and freaked out.

    In order to get it from the friend of mine, he had to gzip the file. Worked fine then.

    Thanks.

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