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Topic: Help...PC Won't Start Up...

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  1. #1

    Help...PC Won't Start Up...

    I sent a PC to someone who received it yesterday but now is having trouble getting it to start up. He wrote to me saying:

    When it was booting up it came up with the message Press F3 to enter configuration setup and whenever I pressed F3 nothing happened so I tried another keyboard but to no avail. Did you ever have this problem? If so maybe you could let me know how to get around this message.

    It's a P4 running XP and has been just great. I am a Mac guy so it's hard for me to advise him on how to troubleshoot this...

    Thanks
    Tom
    "Computers in the future may weigh no more than 1.5 tons." --Popular Mechanics, forecasting the relentless march of science, 1949

  2. #2

    Re: Help...PC Won't Start Up...

    If you mailed it, its quite possible that something came loose in transit. Get them to open it up and check that all the cards are seated firmly.

  3. #3

    Re: Help...PC Won't Start Up...

    Quote Originally Posted by dabbler
    If you mailed it, its quite possible that something came loose in transit. Get them to open it up and check that all the cards are seated firmly.
    And the CPU/heatsink. It should always be checked after shipping.

    Ernie

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