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Topic: Help! Faulty disk!

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  1. #1

    Help! Faulty disk!

    Hello,

    I just got my Stradivari Solo Violin today, and am having a horrible time trying to copy the files. There are a number of files that simply *can not* be copied from the CD ROM. I have tried using two different readers, and multiple times. I've never been *not* able to copy any file before, so this is very frustrating.

    One of the files gave the following error when trying to copy:
    Cannot copy mpnv_noise41F3: Data error (cyclic redundancy check)
    The rest come in the form:
    Cannot copy pizzf1_49C#4: Cannot read from the source file or disk.
    It's taking a long time to try to even copy the ones that are good, because the bad ones freeze the PC for a good 45 seconds before spitting out the error message. Right now, I'm up to a list of 14 bad files.

    There is nothing visibly wrong with the disk, and yes, I have tried cleaning it.

    What should I do here? Can I send someone a list of the bad files and have those particular samples sent to me? Or should I ask for a new installation disk? I was really hoping to be able to play with this today.
    - Jamie Kowalski

    All Hands Music - Kowalski on the web
    The Ear Is Always Correct - Writings on composition

  2. #2

    Re: Help! Faulty disk!

    Jamie,

    Please send me the list of the defective files, and I'll email them to you.


    Giorgio

  3. #3
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    Re: Help! Faulty disk!

    Jamie,

    It could be the disc became scratched or is defective. Could also be a reader compatibility issue. Try it it another computer and see if you can copy the files. Contact me and I'll be glad to send you a replacement disc or Giorgio or I could email the problematic files.

    Gary

  4. #4

    Re: Help! Faulty disk!

    Thanks for your help guys! Up and running.
    - Jamie Kowalski

    All Hands Music - Kowalski on the web
    The Ear Is Always Correct - Writings on composition

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