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Topic: does anyone know N.I.'s email address?

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  1. #1

    does anyone know N.I.'s email address?

    WTF! i have an authorization problem and i can't get through to these people! Does anybody know there email address? I somehow or other miraculously got a message to them and they sent me an email with a link that was supposed allow me to send my computer ID through, but the link didn't work.

    somebody help me get through to these people!

    Thanks,
    Rick

  2. #2

    Re: does anyone know N.I.'s email address?

    You can try info[at]native-instruments[dot]com.

    NI has changed to an online form system where they email you a response. To use it you need to be a registered user. Obviously this doesn't help those who can't authorize and therefore can't register.

    I understand why they don't have publicly accessible emails - I must get 50 unsolicited garbage emails a day, and I'm a small fry. Can't imagine what a larger company would receive. It doesn't help them from a customer service standpoint, though. NI also has an 800 number on the site. You might try that, too.

  3. #3

    Re: does anyone know N.I.'s email address?

    Quote Originally Posted by dvincent
    You can try info[at]native-instruments[dot]com.

    NI has changed to an online form system where they email you a response. To use it you need to be a registered user. Obviously this doesn't help those who can't authorize and therefore can't register.

    I understand why they don't have publicly accessible emails - I must get 50 unsolicited garbage emails a day, and I'm a small fry. Can't imagine what a larger company would receive. It doesn't help them from a customer service standpoint, though. NI also has an 800 number on the site. You might try that, too.
    thanks, I was able to get through to someone using their unconventional Product help form on their web page. Kind of a backdoor way in if you will, but thankfully it worked!

    Rick

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