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Topic: Anyone here having trouble with their NI account?

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  1. #1

    Anyone here having trouble with their NI account?

    I went to the NI website and tried logging in this evening. They've obviously updated the site. My login no longer works.

    Just wondered if this had happened to anyone else.

    They also seem to have lost my Absynth upgrade order.
    - Layne

  2. #2

    Re: Anyone here having trouble with their NI account?

    Same for me. It seems that they updated their site, but this one doesn't work fine...and I have new products to register...and one is about 14 days...
    Did.

  3. #3

    Re: Anyone here having trouble with their NI account?

    I was able to login , but when I use the registration tools,
    the website that appears is in Geman , and I can`t read german.

    Also , its heavier and it felt more complicated ....
    The old website was more simple and less complicated.

  4. #4

    Re: Anyone here having trouble with their NI account?

    Thanks, guys. I'm glad (sort of) that its not just me. Although I do feel for you Didou. Hopefully they'll get this ironed out soon.

    I was just trying to figure out what happend to my Absynth order that should have been here a week ago and tried logging in so I could submit a support form (since sales hasn't answered any of my emails.)

    I just hope they made backups!
    - Layne

  5. #5

    Re: Anyone here having trouble with their NI account?

    Same here. My old user name and password no longer work.

    Lets hope that they sort this out soon.

    Dave

  6. #6

    Re: Anyone here having trouble with their NI account?

    I got in fine, both yesterday and today. If it makes a difference, I always use Mozilla since Internet Explorer always gave me grief.

  7. #7
    Member
    Join Date
    Nov 2003
    Location
    Kauai, Hawaii, USA
    Posts
    685

    Talking Re: Anyone here having trouble with their NI account?

    Just (2 pm Hawaii time) got in just fine and all the upgrade info and so forth is totally there and cool. My login from perviously registered product(s) worked normally. (Interesting timing to do a major upgrade to their website just before MusikMesse, but everything seems generally fine now!)

    KevinKauai

  8. #8

    Re: Anyone here having trouble with their NI account?

    Earlier I should have said that I can not use my forum username and password to sign into the forum.

    My username and password used to sign into the registration area works fine.

    My user name and password for the two areas are different.

    Dave

  9. #9

    Re: Anyone here having trouble with their NI account?

    Quote Originally Posted by daveporter
    Earlier I should have said that I can not use my forum username and password to sign into the forum.

    My username and password used to sign into the registration area works fine.

    My user name and password for the two areas are different.

    Dave
    yeah ,
    I can`t sign in to the forum either...
    registrations are fine .
    Also, I formated and reinstalled and haven`t changed anything,
    but the System ID changed so I had to register again .
    And to register, I need to deactivate 1 System ID.
    So tried to manage registrations, but I can`t deactivate one .
    When I press "deactivate" it just reloads the webpage again....
    (I`m using OSX Safari , also tried out IE)

    Btw, I wonder why the System ID changes when just
    formating and reinstalling the OS... There are no changes.
    Just reinstalling...

  10. #10

    Re: Anyone here having trouble with their NI account?

    I tried to login to the forum, but its still not working.
    But I might have found the problem .
    When you login, you type your username and password.
    But when you press the "login" button, the password
    disappears . So maybe its trying to login with out the
    password typed in .
    Or is this normal?

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